Employee listening for in-house teams and EX consultancies
Listen for what matters
The trial is 14 days of Professional. Write to us. No card, and no self-serve sign-up.
A year of listening, month by month
The months follow A year of listening at Meridian Health Group, January to December 2025. The drawing does not follow anyone’s answers.
Jan
Colleague Experience Survey opens on 13 January. About ten minutes, on a phone, with protected completion time on wards. The Joint Staff Committee saw it first.
- Something is heard
- Quiet on purpose
- Read or review, no new questions
- Leaders hear it
A programme that fits how you listen
Keep your listening software, add the strategy layer it is missing.
Pindrop helps you manage employee listening so it delivers strategic value and practical improvement.
One annual listening programme
Use the survey tool you already run, or use Pindrop for the whole programme.
Who
Our people who understand what matters.
What
The things that matter and those that don't.
When
When leaders hear what matters and how we can get better as a result.
Organisational context
Priorities, language, privacy, and how much change the firm can carry.
Strategy & roadmap
Which ways of listening, which months, and what happens if people never hear what changed.
Interpretation
Findings read against that context. Where the comments are in Pindrop, quotations trace to the comment.
Outputs & action
What leaders hear, then the actions, each with an owner and a date to look again.
Naming a survey tool elsewhere on this site is an example, not a partnership.
The product
Six areas, in the order the work runs
Start with the organisation, plan the year, run or import the survey, read the results, act, and keep the record of people current for next time.
- OverviewThe organisation's page: the twelve-month calendar and what needs doing next.
- PlanThe organisation's context, the listening strategy for the year, and the roadmap that puts it on a timeline.
- SurveysQuestionnaires, reviewed and approved, and the surveys that run them.
- ResultsAnalysis, presentations, reports, dashboards, and the register of what we know.
- ActionsResponses, decisions, action plans, workshops and Listening updates for employees.
- PeopleThe directory of who can be invited, the structure, and what has changed.
The results
How many people answered, and the overall picture.
What people said
One theme, the words it came from, and how many comments were read.
The pack
Built from the organisation's template, then approved before it is sent.
What will change
Each action has an owner and a date to look again.
From Free to Enterprise
Choose a plan for your organisation or consulting practice.
Plan your listening around the survey tool you already use.
- Organisation context, one listening strategy, one roadmap and three projects, at the Simple level of detail
- A listening calendar: the year's surveys and why each one is there
- One questionnaire: write or import it, map each question to a lens to see what it covers, download it as Word or Excel
- Run the survey in your own tool. Free does not field surveys or use AI
- One organisation · one user
Bring results in and act on them. £1,490/yr — two months free.
- Everything in Free, up to the Standard level, with no limit on strategies, roadmaps, projects or questionnaires
- Bring scored results in by file, such as % favourable per question
- Run surveys in Pindrop: 3 live surveys of up to 1,000 people each
- Basic analysis, core dashboards and action plans
- Invite reviewers to a questionnaire
- A People directory of who can be invited, and What we know: a register of what your listening has found, with the evidence
- One organisation · one user · extra users £99/mo each
One organisation, from the year of listening to the board pack. £4,990/yr — two months free.
- Listening plans, analysis and an editable board pack in your PowerPoint template
- Everything in Essentials, up to the Detailed level
- Connect Qualtrics, SurveyMonkey or Typeform, or import raw response data from Excel and CSV
- Advanced analysis and AskEX. AI drafts, finds themes in comments, reads a transcript into the organisation's context and translates questionnaire items
- Compare your own benchmark sets and previous results; share up to 5 dashboards and 10 reports
- One organisation · 10 live surveys of up to 5,000 people · 2 users, extra users £99/mo each
- ½-hour onboarding call, then email support
Run a whole listening practice across clients. £14,990/yr — two months free.
- Everything in Professional, for many clients
- Branded portals, version-specific approvals and document sharing
- Group related projects across annual listening programmes
- 10 client organisations, then £129/mo each · 25 live surveys of up to 10,000 people
- 5 users, extra users £99/mo each · share up to 25 dashboards and 50 reports
- 1-hour onboarding call + priority support
For organisations that need SSO and custom frameworks.
- Everything in Practice, with no limit on surveys or organisations
- The number of users agreed with you
- SSO on request
- Custom frameworks
- Dedicated success manager
The trial is 14 days of Professional, set up when you write to us. No card, and no self-serve sign-up.